Frequently Asked Questions
Choco Express provides delivery within Singapore. We do not provide delivery services to:
- Changi Airfreight Centre
- Changi Airport
- Jurong Island
- Jurong Port
- Keppel Distripark
- Paya Lebar Airport Communication Centre
- PSA Terminal Wharves – Tanjong Pagar
- PSA Terminal Wharves – Pasir Panjang
- PSA Terminal Wharves – Sembawang
- Mindef COMCEN
- Military Camp Sites
Delivery fee for orders below S$50 is S$5.
Free delivery for purchase of S$50 and above or self-pickup at 128 Joo Seng Road #07-02 Singapore 368356.
Delivery within Singapore will take about 3–4 working days. We deliver on Monday to Friday between 10am – 5.30pm.
Yes, you may but only within our delivery timing on Monday to Friday between 10am – 5.30pm. You may indicate on the remarks column upon checkout or give us a call at 6289 4204.
If there is no one at home to accept the goods, we will leave an attempted delivery slip behind. You may give us a call at 6289 4204 to arrange for a re-delivery. Alternatively, you may also leave a remark upon checkout if you wish to leave your goods at a specific location in the event of no one at home.
Payment for online order is done via VISA/MASTER/PAYPAL
Yes, you can if we have yet to process your order. You may contact us 6289 4204 to check on your delivery status.
Choco Express guarantee that the products sold online will have a minimum of 2 months shelf life upon delivery, else, we will give you a call to notify you on the short shelf life. You may return & get refund if you have issue with the products.